Prince William and Kate Middleton paid a surprise visit to coronavirus health workers in London on Thursday.
The Duke and Duchess of Cambridge were photographed in Croydon, in south-west London.
WATCH: Prince William speaks out in emotional video message amid COVID-19
The royal parents to Prince Louis, Princess Charlotte and Prince Louis, listened as they were told that the UK’s emergency service 999, had just experienced its busiest three days in its history amid the coronavirus pandemic.
William later took to Instagram to praise health workers efforts as they work “around the clock to provide advice to those that need it most”.
“Catherine and I were proud to visit staff working at NHS 111, to pass on our personal thanks, along with those of my grandmother and father, to staff working around the clock to provide care and advice to those that need it most,” read the post.
It continued: “The last few weeks, and more recent days have been understandably concerning with the continuing spread of coronavirus.
“But it’s at times like this when we realise just how much the NHS represents the very best of our country and society – people from all backgrounds and walks of life with different experiences and skills, pulling together for the common good.
“Not only are NHS staff and emergency workers responding to the needs of the public, they – like the rest of us – are concerned about their families, friends and loved ones.
“They need our support as much as we need theirs.
“All of us have a part to play if we’re going to protect the most vulnerable.
“That means acting on the latest expert advice, staying home if we or those we live with have symptoms, and avoiding non-essential contact to help reduce the spread of the virus.”
However some fans took to social media to slam Will and Kate for making a public appearance for not social distancing themselves.
“Can we talk about how we’re supposed to be practising social distancing and they are like 2 feet away from people,” one person wrote.
Another added: “Guys, I love you, but stop going around. Stay home”.
A third chimed in: “Guys stay home!!!! Covid is no joke!,” one follower asserted, while one simply wrote: “No masks??? Really???”.
The details come after Prince William urged the people of the United Kingdom to show their support for each other amid the worsening coronavirus pandemic.
Taking to Instagram on Wednesday, the heir to the British throne shared a video, in which he appealed to the public to continue helping those in need.
“Whenever and wherever adversity strikes, the people of the UK have a unique ability to pull together,” William began.
“The way that local communities support those affected shows the very best of our values and human nature.
“The public’s desire to help in the wake of tragedy needs to be managed and channelled in the best possible way, which is why the establishment of the National Emergencies Trust was so important,” he said.
The National Emergiencies Trust works with local charities and distribution partners to ensure that financial support is delivered to those that need it the most.
William, who spoke at the trust’s launch last year, recalled how he had said he dreaded the day when its services would be needed.
“Sadly, with the outbreak of COVID-19, that day has come faster than any of us would have hoped,” Wills told viewers.
“But now, more than ever, I am grateful that the National Emergencies Trust exists. It will ensure that support reaches those across the UK who need it most, as quickly and as efficiently as possible.
“And it will help to ensure all of our efforts to overcome this challenge are channelled in the best possible way,” he concluded.
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