PUZZLES

Frequently Asked Questions

Got some questions about entering our puzzles online? We may have the answer right here!

How do I enter online?

Complete the puzzles in your New Idea, then head to www.newidea.com.au/win and follow the links to the online coupon for that issue. Fill in your details. Type in the answers for the prize puzzles you wish to enter. Then press submit and your online entry is done!

Where do I find the online entry coupon?

Head to www.newidea.com.au/win and follow the links to the online coupon for that issue.

Am I required to enter all of the contact details that the online coupon asks for?

We would advise that you provide us with all of your details as we may need to get in contact with you if you win a prize. If we can’t get in contact with you there’s a chance you might miss out on a well-deserved prize! Providing false details will result in disqualification. We will not contact you or share your details for any advertising purposes without your permission.

Can I enter more than once?

Yes, but you may only enter once per purchased issue. Online entries are limited by one entry per email address. Any subsequent entries must be posted in.

Do I need to keep my receipt or magazine cover as proof of purchase?

Yes, if you have sent your entry in online. We recommend keeping your barcode from the cover of the entered issue.

Do I have to answer all of the puzzles?

No. You can answer as many or as few as you like!

Can I come back and answer more puzzles after I’ve submitted my entry?

No. All puzzles that you would like to enter must be submitted in one session. We recommend that you complete the puzzles and write your answers on the coupon inside magazine first so you have these ready to go before you start filling out the form online.

If I refresh the page, will I lose all of the information I have entered?

Just like any online entry form, it is always considered safer to not refresh your page if you want to keep anything you’ve typed in the fields. We would advise you to try to not refresh your page. If you have to refresh, you may have to re-enter all of the information.

I’ve submitted my entry but want to change an answer or my details. Is this possible?

No. Please make sure all the information in your form is correct and complete before you submit the form. Just like a mail entry, once it’s sent in it cannot be edited.

How can I be sure my entry was sent to you?

After you hit submit you should be thanked you for your entry. Please be patient when the form is being sent through, it may take time depending on your internet connection. 

Do I HAVE to enter online? I like posting my entry.

Absolutely not! We still love receiving postal entries, and have absolutely no intention of getting rid of the system in the future. If that’s what you like to do then please continue doing so! Please keep in mind that if you enter via post then you cannot use that unique code to enter online and vice versa. (Tip – do not use bulky stickers or decorations on your entry envelope, or place anything in the envelope other than your coupon. This may result in disqualification.)

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