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WATCH: Parents of toddler who fell to death on cruise ship break silence

So heartbreaking.

The parents of the child that tragically died after falling out of an open window of a cruise ship have broken their silence.

WATCH THE HEARTBREAKING INTERVIEW HERE:

Little Chloe Wiegand fell 150ft to her death aboard the Freedom of the Seas cruise ship as it docked in San Juan, Puerto Rico. 

Reports claim Chloe’s grandfather Salvatore ‘Sam’ Anello was holding the 18-month-old up to a ‘wall of windows’, however one of the windows had been ‘left open’. 

Chloe

Little Chloe Wiegand fell 150ft to her death aboard the Freedom of the Seas cruise ship as it docked in San Juan, Puerto Rico. 

Reports claim Chloe’s grandfather Salvatore ‘Sam’ Anello was holding the 18-month-old up to a ‘wall of windows’, however one of the windows had been ‘left open’. 

Chloe’s parents Alan and Kimberly spoke to TODAY in an interview that aired Monday in the U.S. 

‘I just kept saying, “Take me to my baby. Where is my baby?” said mum Kimberly.

‘I didn’t know she had gone out the window. Then I looked over, and it wasn’t water beneath, it was concrete. To lose our baby this way is just unfathomable.’

‘I never want another mother to have to experience what I had to, to see what I had to see or scream or how I had to scream,’ she said. 

Chloe
(Credit: TODAY)

The parents are now taking legal action against Royal Caribbean, who they blame for Chloe’s death. 

‘We obviously blame them. There are a million things that could have been done to make that safer.’ 

‘Why on earth is a window open on the 11th floor without a screen or anything? Their  answer was “we need ventilation.’

‘Well to that I say, get a fan,’ Kimberly said.  

The pair said they don’t blame grandfather Anello for their daughter’s tragic death. 

Chloe

‘He was extremely hysterical. The thing he repeatedly told us was, I believed there was glass. He would cry, over and over. 

‘At no point ever, ever, has Sam put our kids in any danger,’ Kimberly said. 

Alan added: ‘He was very, very distraught. 

‘You can barely look at him without him crying. She was his best friend.’ 

Royal Caribbean released a statement saying they were ‘deeply saddened’ by the accident. 

‘We’ve made our Care Team available to assist the family with any resources they need. 

‘Out of respect for their privacy, we do not plan to comment further on the incident,’ the cruise liner said in a statement earlier this month. 

WATCH: BREAKING NEWS ABOUT THE DEATH OF LITTLE CHLOE

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