Teachable Moments
My other problem is that I didn’t have any real-life small talk practise. Weddings, 21st birthday parties – all those awkward events where it’s sink or swim for small talkers. I never got to attend those because I was always working weekends. As a result, I never got off my L plates.
Getting Better
Now my skills are better than they used to be, but I still find it tough. It’s definitely a fine art. One thing that always helps is something I heard in acting: “Look, really, look,” and “Listen, really listen”. It’s not complicated, it literally means when you’re talking to a person, look at them, and when they’re speaking, listen to what they’re saying. It sounds simple, but a lot of people still don’t know how to do it.
I was in a shop the other day and I explained to the woman who worked there, “I bought an outfit from here and it was such a hit on stage, I had to come back for another one!” She smiled, and then aftera beat or two asked, “So how did you go with that first outfit you bought?” She definitely wasn’t listening, really listening.
Then there’s the sort of people who push your ‘looking’ and ‘listening’ skills to the edge. You know the sort, you ask them a question and they talk for 10 minutes without drawing breath. That’s around the point where I’ll say, “Have you tried a sausage roll yet? Let me go and get you one…” and walk, really walk, away.