The royal insider continues, “Buckingham Palace wanted to be able to do something and be proactive and make the situation go away.
“It was a direction from the Queen, so her courtiers were under strict instructions to sort it out.
“But Kensington Palace was not singing from the same hymn sheet, and that was because the message was coming from Meghan.
“She didn’t want to engage and thought that she could handle it on her own.
“There was a lot of tension between courtiers within the two royal households and I think it just got to a point where it was stalemate and neither could move.”
The reports come just days Mr Markle pleaded for the Queen to step in and smooth over his relationship with his daughter on Good Morning Britain.
The 74-year-old told host Piers Morgan: “I would appreciate anything she [the Queen] can do.
“I would think she would want to resolve the family problems.
“All families, royal or otherwise, are the same and they should be together, certainly around the holidays.”
Thomas also revealed he has been texting Meghan every day for weeks, and says she’s yet to reply to his messages.