DIY fail: It’s too dark
Applying colour on top of another colour? This mishap can make hair go darker than you intended.
Fix it: Follow the ‘regrowth application’ instructions in the pack, which means applying the colour to the new hair growth only. Process for 25 minutes, then take the colour through the ends for five minutes to freshen them up.
DIY fail: The colour's just wrong
When selecting a shade, use the guides on the pack – if your natural hair colour is not shown on the pack, that colour may not be the right choice for you.
Fix it: If you are unsure which shade will work, go for the lighter one. Stay within two shades of your natural colour for best results.
DIY fail: Your skin is stained
People get colour staining on their neck or ears from the dye.
Fix it: Always wipe off any excess colour around the hairline and ears immediately (but try to avoid wiping the colour off your hair). When you rinse the colour out at the end, just add a little water and emulsify the colour first, which will help with removing any dye from the skin.
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